Thank you for adjusting to the new way of working so well. I know it is difficult, we are feeling it from a registration perspective and naturally this will trickle down the chain.
There is no doubt that the number of deaths in Leicester is rising. I have limited registrars with some off sick as well. We cannot deal with everyone calling us chasing when we will call them for an appointment. The hospitals and GPs surgeries are sending us the paperwork we need, which then needs to go through a series of processes before we can call the family to register. By encouraging families to chase us is not helping, it is actually delaying the process as we are then tied up speaking to them, when we could actually be registering or booking in a family where paperwork has been cleared. This is not happening in many cases, but we are feeling a definite increase in this type of call.
Please therefore encourage your families to be patient. We are dealing with registrations as quickly as is humanly possible.
I appreciate your help with this.